Our Commitment to your Privacy

We are committed to treating your personal information with respect and abide to the Privacy Law of the Commonwealth Privacy Act 1998.
For points of contact see Contact us. If you have any questions or comments concerning this policy, the way it applies to you or in relation to your personal information generally, we welcome contact from you.

Collection of Personal Information

We will only collect your personal information that is necessary for the performance of our functions and activities. This Privacy Policy has been developed by My Fines and applies to members with respect to accessing and using our web site www.myfines.com.au.

You are able to gain access to the personal information that we collect in the manner provided for in the National Privacy Principles simply by contacting us.
The purpose for which your personal information is collected is to:
• Be sure who we are supplying to and ensure accurate & prompt delivery
• Let you know about updates and changes (if you elect to be told)
• Better understand the needs of our users
• Comply with the requirements of third party information provider
(eg. government data bases, if you/we need to access this information as part of our supply)

Service and Security

• 24x7 monitored & managed operation for round the clock service
• Support provided by phone and email: Mon-Fri 8am to 5pm
• Banking grade 256 bit SSL encryption on all web pages & data transfers
• The My Fines service is hosted in a secure Data Centre

Personal Information Protection

My Fines values the privacy of personal information.
We are committed to protecting the information we collect and use by compliance with the obligations provided under the Personal Information Protection Act 2004.
Protecting your personal information is an important aspect of the way we create, organise and implement our activities online and off-line.
You can access and browse our site our website without disclosing personal information. We only record an individual's email address and/or contact details if they send our site a message. The information an individual provides is collected for the purposes of responding to the matters raised in an individual's electronic correspondence.
We will ensure that your personal information will not be used or disclosed to other State institutions and authorities except if required or allowed by law.
We have implemented technology and security policies, rules and measures to protect the personal information that we have under our control from unauthorised access, improper use, unsanctioned alteration, unlawful or accidental destruction and accidental loss.
We will destroy personal information where it is no longer required. We will take reasonable steps to ensure that personal information is accurate, complete and up to date.